Consulting & Limited Support

Training & Oversight 

Does your property get complacent at times. Could these use someone overseeing their management staff, and guiding them in the right direction. With the training and oversight consulting package you and your management team make all the decisions, but we help point out the areas for improvement, and help guide your staff with training to ensure you have the most successful investment for your market.

Revenue & Channel Management

Are there months that you're struggling to stay open, and then month where you have more business than you know what to do with? Are you sure your not leaving money on the table? Let us help you understand your existing customers, your competition, and your local area market trends.  

With our skilled revenue management team we will work hard to ensure that you are getting every dollar you can, in both your peak and off season. 

Part of a successful revenue management strategy is making sure the online world can see you, book you, and leave you a review. Could you use help understanding and navigating the Global Distribution System, third party sites, and other online travel agents? If so our revenue management team will focus on making sure you guest are seeing you where they like to book. 

Sales 

With our sales plans you can choose the sales support that meets your needs. 

Sales Plans:

• Remote Sales by PNW Hotel Mangement 
• Onsite Sales Management
• Sales Staff Training & Support  

Human Resources

The most important thing to your hotel are your guests. The second most important thing is your staff. Are you up to date on all the staffing rules and regulations for your state? Do you have all the needed safety procedures in place. Do you need an employee handbook, and someone to handle hiring and terminations. Most hotel get by with the bare minimums when it comes to Human Resources. These hotel also typically see an extremely high turnover. See a quick return on your investment with cost savings in workman's comp claims, unemployment pay, hiring turnover costs, and lost management time. Let us help you run your business the way you know it needs to be run. 

Payroll & Accountong 

The number of transactions in a hotel can be staggering everyday. It is easy to lose money when no one is watching the money move. proper accounting helps ensure that the management team has the tools they need to execute good day to day financial practices, as well as handle the back of the house office accounting. With our finance and payroll department we provide you: 

• Night Audit 
• Daily Accounting 
• Hotel, Occupancy Tax and Fee Monthly Preparation
•  Monthly Financial Statements
•  Payroll
• End of Year Statements 
• W2's 

Marketing & Reputation MANAGEMENT 

Selling a hotel consists of many areas thanks the growth of technology. Whether you're a hotel franchise owner or own an independent property it is still important to ensure your marketing your hotel in the place that count. Our marketing team will look at the marketing you do currently and access what is generating a return on investment, and what is just costing you money. 

Not only should you be selling our self in multiple places, but you're also getting rated by your guests all over the internet. As review sites change, and more appear it is important to stay updated on responding to all of your review. We know that the owner or manager don't have time to respond to every review. That is why we are able to manage these tasks for you.

We will also advise on the best additional channels to market your hotel.  Our marketing and reputation management services can help you set up and manage: 

• Website 
• Print Advertising 
• Digital Advertising 
• SEO & SEM 
• Graphic Design 
• Collateral 
• In Room Materials 
• Hotel Promotions 
• Social Media Accounts 
• Google Accounts & Listings 
• Tripadvisor Listings 
• Booking.com Listings
• Expedia Listings 
• Other Third Party Channels 
• & More